Privacy Policy of prokura.co.uk

This Application collects some Personal Data from its Users.This document can be printed for reference by using the print command in the settings of any browser.

Owner and Data Controller

Prokura Winterwell Akeman Street Ampney Crucis Cirencester GL7 5EAOwner contact email: info@prokura.co.uk

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name; last name; phone number; company name; email address; various types of Data; field of activity; Trackers; Usage Data; profession; county; state; country; ZIP/Postal code; city; physical address; website; Universally unique identifier (UUID); Data communicated while using the service.Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy.Users are responsible for any third-party Personal Data obtained, published or shared through this Application.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Interaction with external social networks and platforms, Analytics, Displaying content from external platforms, Tag management, User database management, Heat mapping and session recording, Advertising, Handling payments, Backup saving and management, Infrastructure monitoring and Managing contacts and sending messages.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Advertising

AddThis (Oracle Corporation) Personal Data processed: Trackers; Universally unique identifier (UUID); Usage Data. Place of processing: United States.

Analytics

Google Analytics (Universal Analytics) (Google Ireland Limited) Personal Data processed: Trackers; Usage Data. Place of processing: Ireland.

Backup saving and management

Backup on Dropbox (Dropbox, Inc.) Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: United Kingdom.

Contacting the User

Contact form Personal Data processed: company name; email address; field of activity; first name; last name; phone number; various types of Data.Mailing list or newsletter Personal Data processed: city; company name; country; county; email address; first name; last name; phone number; physical address; profession; state; website; ZIP/Postal code.

Displaying content from external platforms

Google Fonts & Google Maps widget (Google Ireland Limited) Personal Data processed: Trackers; Usage Data. Place of processing: Ireland.

Handling payments

Stripe (Stripe Technology Europe Ltd) Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: European Union.

Heat mapping and session recording

Hotjar Heat Maps & Recordings (Hotjar Ltd.) Personal Data processed: Trackers; Usage Data; various types of Data as specified in the privacy policy of the service. Place of processing: Malta.

Infrastructure monitoring

Uptime Robot Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Turkey.

Interaction with external social networks and platforms

Facebook Like button and Twitter Tweet button Personal Data processed: Trackers; Usage Data.

Managing contacts and sending messages

Mailchimp (Intuit Inc.) Personal Data processed: Data communicated while using the service. Place of processing: United States.

Tag management

Google Tag Manager (Google Ireland Limited) Personal Data processed: Trackers; Usage Data. Place of processing: Ireland.

User database management

HubSpot CRM (HubSpot Germany GmbH) Personal Data processed: various types of Data as specified in the privacy policy of the service. Place of processing: Germany.

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Cookie Policy

This Application uses Trackers managed directly by the Owner (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers).

How this Application uses Trackers

Below is a detailed list of the cookies and trackers used on our website, categorised by their specific purpose. This list is updated dynamically:

How to manage preferences and provide or withdraw consent

Whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting or updating their preferences via the relevant privacy choices panel available on this Application.With regard to any third-party Trackers, Users can manage their preferences via the related opt-out link (where provided), by using the means indicated in the third party’s privacy policy, or by contacting the third party.

How to control or delete Cookies and similar technologies via your device settings

Users may use their own browser settings to:

• See what Cookies or other similar technologies have been set on the device;
• Block Cookies or similar technologies;
• Clear Cookies or similar technologies from the browser.

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Further Information for Users

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes.
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

The rights of Users based on the General Data Protection Regulation (GDPR)

Users may exercise certain rights regarding their Data processed by the Owner. In particular, Users have the right to do the following, to the extent permitted by law:

• Withdraw their consent at any time.
• Object to processing of their Data.
• Access their Data.
• Verify and seek rectification.
• Restrict the processing of their Data.
• Have their Personal Data deleted or otherwise removed.
• Receive their Data and have it transferred to another controller.
• Lodge a complaint.

Definitions and legal references

Personal Data (or Data): Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.Usage Data: Information collected automatically through this Application (or third-party services employed in this Application).User: The individual using this Application who, unless otherwise specified, coincides with the Data Subject.Data Controller (or Owner): The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

Owner and Data Controller

Prokura Winterwell Akeman Street Ampney Crucis Cirencester GL7 5EAOwner contact email: info@prokura.co.uk